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(800) 692-7804

Mon-Fri 8:00 AM - 5:00 PM, Sat - 8:00 AM - 1:00 PM (March-November), Closed Sundays and Major Holidays

 

POLICIES

 

 

Responsibility:

Wolf’s Tours cannot assume liability as agents for hotels and other accommodations and cannot be held responsible for lack of performance by proprietors or their staff.

All operations and their respective tariff will be within the operating authority assigned by the “Department of Transportation” and the “Pennsylvania Public Utility Commission.” Wolf’s Tours reserves the right to decline acceptance of any person on their tours, and also to make changes in itineraries and prices.  Wolf’s Bus Lines will make every reasonable effort to accommodate all persons with special needs. A fourteen (14) day notice before departure would be appreciated, however, a minimum 48 hour notice is required.

 

Pickup Points:

Please be at your pickup point

15 minutes prior to departure.

YS = York Springs

Wolf’s Bus Lines Terminal

Carl = Carlisle

Point Mall-Bon Ton Parking Lot

CH = Camp Hill

Radisson Penn Harris Hotel

Hbg = Harrisburg

Harrisburg Mall-Light Pole #32

Cbg = Chambersburg

Walmart on Rt. 30 East

York = York

Four Points by Sheraton York

Getty = Gettysburg

Gateway Theater - Mural Side

Han = Hanover

Hanover Crossing Shopping Center

*Not all pickups available on all trips. Please check with the office when making a reservation.

Note: Parking in any lot with public access is done so at your own risk. Wolf’s Bus Lines and the owner of the parking facilities cannot assume responsibility for theft, damage, vandalism, etc. that might occur to vehicles while parked in their lot.

 

Price Information:

In the event of increased diesel fuel costs, Wolf’s reserves the right to impose a fuel surcharge on our tours to cover these increased costs.

 

Deposits & Final Payments:

We accept cash, check, money order and credit card (Visa, Mastercard, Discover or American Express) for payment. There is a service charge for all returned checks.

One-day tours: requires a $20.00 per person deposit within 14 days of making the reservation, and the balance of the trip must be paid in full at least four (4) weeks prior to the departure date. One-day tours involving a special ticket (Broadway Shows, Concerts, Sporting Events, etc.) are to be paid in full 60 days prior to the date of departure, and are non-refundable at that time.

Multi-day tours: requires a $50.00 per person deposit within 14 days of making the reservation, and the balance of the trip needs to be paid in full at least four (4) weeks prior to the departure date (with the exception of air travel and cruise trips). Multi-day tours involving a special ticket (Broadway Shows, Concerts, Sporting Events, etc.) are to be paid in full 60 days prior to the date of departure, and are non-refundable at that time.

 

Trip Cancellation Protection:

To help you handle unforeseen travel headaches, Wolf’s Bus Lines offers trip cancellation protection through Allianz Global Assistance for an additional fee. We highly recommend trip cancellation protection, however, it is not required. (Please see page #1 for details.)

 

Schedule Changes on Tours:

Itinerary changes may occur that are beyond the control of Wolf’s Bus Lines. Reasons may include, but are not limited to: failure on the part of outside agencies to deliver accommodations, admission tickets, and/or unusual circumstances. Itineraries may be changed to benefit the quality of the tour at the discretion of Wolf’s Bus Lines. Passengers will only be notified if there is an extreme change in the itinerary. Cancellation policy will not be affected by changes in the itinerary.

 

Mail Payments:

Include name, date of trip & return to:

Wolf’s Bus Lines, Inc.

200 Old US Rt 15

York Springs, PA 17372

 

Cancellations:

Refunds will be given if cancellations are made at least one month prior, (except for tours that require a full payment 60 days prior to trip date or for air travel and cruise trips), to the departure date on most Wolf’s Tours.  In the event that you must cancel a tour including a non-refundable ticket, a refund will only be issued if the ticket can be re-sold before the departure date.  Wolf’s Tours reserves the right to cancel a tour if less than 18 reservations have been received. Some exceptions may apply.  Wolf’s will be enforcing this cancellation policy, due to the strict policies set forth by the attractions, restaurants and hotels.

 

Seating:

There will be no reserved seats on any tour. However, there may be a rotation of seats on extended tours.

 

Smoking & Alcohol on Bus:

For the comfort of all, we maintain a no smoking policy. However, for those passengers who wish to smoke, frequent rest stops are provided. No alcoholic beverages are permitted on any tour.

 

Proof of Citizenship:

A valid passport is required for all international tours including Canada. Wolf’s is not responsible for anyone who does not have the proper documents or forgets their documents the day of the trip. 

 

Gratuities:

The question often comes up about tipping for the drivers and escorts. The final success of any tour depends on the performance of the driver and escort.  As a standard in the industry, it is recommended that gratuity be $3-$5 per person per day. These individuals look after your safety, comfort and enjoyment for often 10-12 hours per day. Of course, it goes without saying the amount of gratuity always reflects the kind of job performance.

 

Luggage:

Passengers are permitted one suitcase per person weighing less than 65 pounds. Also, a small carry-on piece will be permitted, however, passengers are responsible for such items.  Trips with airfare do not apply, for information on luggage restrictions, please check with the airline.

 

Miscellaneous:

For trips not available at the time of publications, please visit us on our website, on facebook, local newspapers or sign up to receive our email blasts.

 

Office Hours:

Monday – Friday 8:00 AM - 5:00 PM

Saturdays  8:00 AM - 1:00 PM March-Nov

Closed Sundays and Holidays

 

1-717-528-4125

1-800-692-7804

www.WolfsBus.Com

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